Shipment Policy

This Shipment Policy explains how access to the P2PClouds LMS platform is delivered after purchase. P2PClouds (Pvt.) Ltd. (“P2PClouds,” “we,” “us,” or “our”) provides a fully digital software-as-a-service (SaaS) product. We do not sell or ship physical goods.

1. Digital Delivery Only

All P2PClouds LMS subscriptions, quota upgrades, and related services are delivered electronically over the internet. No physical products, media, documents, or hardware are shipped to your address as part of your subscription.

2. When Access Is Provided

After a successful payment, your upgraded quota limits and subscription entitlements are typically activated automatically within a few minutes.

In rare cases — for example, during payment verification or processing delays — activation may take up to 24 hours. If your upgrade is not visible after 24 hours, contact us at info@p2pclouds.net with your purchase receipt or transaction ID.

3. How You Receive the Service

Access to the Service is provided through:

• Your existing P2PClouds LMS admin account and dashboard.
• Updated quota limits reflected on your Quota & Plans page.
• Email confirmation and receipt issued after purchase.

You are responsible for maintaining a valid email address and secure login credentials to access the Service.

4. No Shipping Charges

Because P2PClouds LMS is delivered digitally, there are no shipping fees, customs duties, delivery timelines, or carrier tracking numbers associated with your subscription. The price shown at checkout is the full amount for digital access to the selected plan.

5. Geographic Availability

P2PClouds LMS is available to customers worldwide where local regulations permit access to cloud-based educational software. Availability of specific payment methods may vary by country.

6. Support for Delivery Issues

If you completed payment but cannot access your upgraded plan or quota limits, please contact us with:

• Your registered account email address.
• The date and time of purchase.
• Your order or transaction ID.
• A brief description of the issue.

We will investigate and restore access as quickly as possible. For refund-related questions, see our Refund & Cancellation Policy.

7. Contact